FAQs
- FAQs for Landlords
- FAQs for Tenants
- FAQs for Public Housing Sites
- FAQ's for Prince George's County Urban Development Corporation(PGUDC)
FAQs for Landlords
Q: What is "FAS"?
A: FAS is a division within the Department of Housing and Community Development and stands for "The Division of Financial and Administrative Services. FAS is located at:
Q: When can I expect to receive my check each month?
A: Monthly Housing Assistance checks are mailed on the first business day of the month.
Q: I did not receive my check this month. Why? What do I do?
A: Contact your caseworker in the Rental Assistance Office (301- 883-5501) and verify that a check was issued to you for the month in question. If, after 10 business days from the 1st of the month you have not received your check, notify Accounts payable, in writing, that your check was not received. Your correspondence must be signed and dated. FAS, Accounts Payable office can then issue a stop payment on the check and reissue the check, once confirmation from the back is received.
Q: My monthly check amount has changed, why?
A: Contact your caseworker in the Rental Assistance Office (301-883-5501) to determine if a change of income or an adjustment for your tenant is the reason for the changed amount. If the Rental Assistance Office cannot determine a reason for the change, contact FAS, Accounts Payable Office (301-883-5546).
Q: My mailing address has changed. How do I have the address changed on your records?
A: Submit the change of address in writing to FAS, Accounts Payable Office. The notification must be signed by the payee(s) indicated on the check.
Q: Why is it necessary to submit a W-9 form?
A: The W-9 is a tax information form used by the Housing Authority to report to the IRS all monies paid to the landlords using your tax ID number.
Q: When can I expect to receive my 1099?
A: As required by the IRS, all landlords will receive their 1099's by January 31st for the previous calendar year. If the 31st falls on a weekend, you should receive it no later than the first business day in February. The 1099 indicates all amounts paid to you during the calendar year. Questions should be referred to FAS Accounts Payable.
FAQs for Tenants
Q: What is "FAS"?
A: ‘FAS' is a division within the Department of Housing and Community
Development and stands for "The Division of Financial and Administrative
Services". ‘FAS' is located at:
Q: When can I expect to receive my Utility Assistance check each month?
A: Monthly Utility Assistance Checks are mailed on the first business day of the month.
Q: I did not receive my check this month, why? What do I do?
A: Contact your caseworker in the Rental Assistance Office (301-883-5501) and verify that a check was issued to you for the month in question. If after 10 business days from the 1st of the month, if you have not received the check, notify FAS, Accounts Payable, in writing, that your check was not received. Your correspondence must be signed and dated. FAS, Accounts Payable can then issue a stop payment on the check and reissue the check once confirmation from the bank is received.
Q: I lost my check. What do I do?
A: Notify FAS Accounts Payable, in writing, that your check was not received. Your correspondence must be signed and dated. FAS, Accounts Payable can then issue a stop payment on the check and reissue the check once confirmation from the bank is received.
Q: I am having problems with the Post Office getting mail to me. Can I pickup my check each month?
A: The checks must be mailed each month. We cannot allow you to pickup your check on a continuous basis. A suggestion would be to contact the Post Office who services your area to correct the mail delivery problem you are experiencing.
Q: My monthly check amount has changed, why?
A: Contact your caseworker in the Rental Assistance Office (301-883-5501) to determine if a change of income or an adjustment for you is the reason for the changed amount. If the Rental Assistance Office cannot determine a reason for the change, contact FAS, Accounts Payable Office (301-883-5546).
FAQs for Public Housing Sites
- Owens Road
- Marlborough Towne,
- Kimberly Gardens
- Cottage City Towers
- Rollingcrest Village
- Glassmanor
- Coral Gardens
Q. Where do I send my payments?
A. Payments should be mailed to:
Resident Billing
P.O. Box 73052,
Baltimore, MD 21273
or
Housing Authority of Prince George's County
9400 Peppercorn Place, Suite 210B
Largo, MD 20774
or
bring payment to the office at 9400 Peppercorn Place, Suite 100, Largo, MD.
NOTE: If you bring payment to the office you must sign in the log at the receptionist desk and give payment to the receptionist.
Q. Do you accept cash?
A. No, only money orders and checks
Q. Who should I make my payment payable to?
A. All payments should be made payable to the Housing Authority of Prince George's County (HAPGC)
Q. Who should I contact when my rent amount is incorrect?
A. For all rental adjustments and re-certification changes, contact the Housing Assistance Branch at 301-883-5489.
Q. When is rent considered late and what is the late fee amount?
A. Rent is late on the 11th of each month. A (5) percent late fee will be assessed on your monthly rental amount. Legal proceedings for non-payment of rent can be legally filed as early as the 11th of the month.
Q. Do you need a statement to mail your rent?
A. No, your monthly rent payment can be mailed without the monthly statement to the addresses listed above.
Q. Who should I notify when I have a change in income or need questions answered relative to my rent change?
A. Contact your Site Manager or contact the Housing Assistance Branch for assistance at (301) 883-5489.
Q. Will the Housing Authority accept a check to replace a returned check? And, what is the returned check fee?
A. The Housing Authority will only accept certified checks or money orders to replace a returned item and the current fee is $10.00.
Q. Will personal checks be accepted for non-payment of rent legal cases?
A. When a tenant is in the legal process only a certified check or money order will be accepted.
Q. What if I need a verification of Rent and Living Arrangement form completed for Department of Social Services or Landlord rental application process?
A Contact Accounts Receivable at (301)883-5555, to schedule an appointment or leave the form with instructions whether to mail or fax with receptionist in the lobby. There will be a two-day turn around for this process.
FAQ's for Prince George's County Urban Development Corporation(PGUDC)
Q: Where do I mail my payment for PGUDC –Second Mortgage Loans, and when is the payment late?
A: Your payment for second mortgage loans should be mailed to 9400 Peppercorn Place, Suite 210B, Largo, MD 20774, and all payments are late if received after the 15th of each month.
